Dropship Return Policy
Bambini is committed to making sure our guests are completely satisfied with their purchase. We have a simple return policy to make your shopping experience convenient and comfortable. If you are not satisfied with your purchase, you may return it within 30 days of your order date with your original packing slip.
We are not able to accept blind returns. Please contact our Customer Service department before mailing your returns. Customers can request additional information for returns by e-mailing.
Once your items are received we will then do a return or refund within 3-5 business days. we want to make sure that you are completely satisfied with your purchase.
Below are our guidelines for all returns:
1. Bambini can only accept returns of merchandise purchased from our website. Products purchased at another retail outlet will not be accepted.
2. All unused, unopened merchandise in original packaging returned within 30 days of order date with a valid RMA will be credited 100% of the purchase price excluding shipping and handling charges. You will be responsible for all return shipping fees and we will not reimburse for the original shipping fee.
3. Any product with a quality defect or incorrect merchandise can be returned for a full refund. Please contact us within 5 days of receipt of your order to resolve the issue.
4. All clearance or seasonal merchandise is final sale and is not returnable.
5. All returns made outside of the 30-day policy without authorization may be charged up to a 10% restocking fee. It is the discretion of our returns department.
6. Items returned that are washed, worn, torn, dirty or outside the original packaging will be up to the discretion of our returns department. We may not be able to process an exchange or refund for returned goods or guests may be charged up to a 10% restocking fee.
7. All returns must be sent via a trackable carrier (USPS, UPS or FedEx)
With your return, please make sure to include a copy of your packing slip. If you do not have a copy of your packing slip, please include the order number, or a legible telephone number and/or email address at which we can reach you in case we have any additional questions.
Please make sure you have your tracking number available before calling or checking on the status of your return.
All credits will be refunded to the credit card used at the time of processing your return. Please allow 5-7 days after receipt and inspection of the returned items for proper credit, as it will take time before the refund appears on your card. Bambini reserves the right to refuse any returns upon final review if all the above guidelines have not been met.
If you would like to return your order by mail, please contact our customer service department. They will issue you a Return Authorization and give you further instructions.
You will be responsible for all return shipping fees. We will not reimburse for original shipping fees.